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1. Why this privacy policy? 2. Who processes your personal data? 3. What personal data is collected? 4. What are the purposes of processing? 5. We also use cookies! 6. What are my rights? 7. How can I exercise my rights? 8. Right to lodge a complaint

1. Why this privacy policy?


La Manda attaches great importance to protecting your privacy and personal data. We collect and process your personal data in accordance with the applicable legal provisions, namely the Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data (the “Privacy Act”) and the European Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “Regulation”).

We wish to inform you about any processing of your personal data and your rights in this respect. By using our website, you expressly accept the collection and processing of your personal data by La Manda in the manner described in this document.

We reserve the right to amend our Privacy Policy at any time. Any substantial amendment will always be clearly communicated on our website. Nevertheless, we recommend that you consult this document regularly.


2. Who processes your personal data?


Raphael Guissard is responsible for the website.

Contact details:

 Clémentine

MARCHE, PLACE AUX FOIRES 18

6900 Marche-en-Famenne (Belgium)

BE0807054846

raphael@leffetboeuf.be

3. What personal data is collected?


The processing of your personal data is limited to what is strictly necessary to achieve the purposes pursued by La Manda. The categories of data concerned by the processing are listed below.

  • Identification data
  • Connection data (IP address, etc.)

4. What are the purposes of processing?


La Manda collects your personal data solely to provide you with an optimal, personalised and secure experience of using the website. The collection of your personal data may increase if you use our website more intensively.

The processing of your personal data is therefore essential to the proper functioning of the website and the provision of our services. La Manda undertakes to process your personal data exclusively for the following purposes:

 

  • Allowing you to access your “user account”
  • Processing orders and delivering products
  • Providing after-sales service
  • Managing the contractual relationship
  • Enabling invoicing and account management
  • Providing the User with general and personalised services, including sending useful information and newsletters, providing support and following up complaints.
  • Improving and personalising our services and products
  • Detecting fraud, errors and criminal behaviour.
  • Sending promotional offers if you have expressly consented to this (direct marketing). In this case, you remain free to withdraw your consent at any time.

When you visit our website, certain data is collected for statistical purposes. This data allows us to optimise your user experience. It includes your IP address, the geographical area from which you access the website, the day and time of your visit, and the pages viewed. By visiting our website, you expressly accept the collection of this data for statistical purposes.

You have control over the data you provide to us. If data is incomplete or incorrect, La Manda reserves the right to interrupt or suspend certain operations, temporarily or permanently.

Your personal data is intended exclusively for internal use. Your personal data will therefore not be sold, given or transferred to third parties without your prior consent. La Manda has taken all possible technical and organisational measures to prevent a data breach.


5. We also use cookies!


When you visit our website, cookies may be placed on your computer’s hard drive. We use cookies to provide an optimal user experience for our regular visitors.

For more information on how we use cookies, please consult our Cookie Policy.

When visiting our website, we recommend that you enable cookies. However, you remain free to disable them through your browser settings if you wish. For further details, please refer to our Cookie Policy.


6. What are my rights?


6.1. Guarantee of fair and lawful processing

Your personal data is always processed in accordance with the legitimate purposes set out in section 4. It is collected and processed in an adequate, relevant and non-excessive manner and is not retained longer than necessary to achieve the purposes pursued.

 

All technical and security measures have been taken to minimise the risk of unlawful or unauthorised access to or processing of your personal data. In the event of an intrusion into its computer systems, La Manda will immediately take all necessary measures to minimise the damage.

 

6.2. Right of access

If you can prove your identity, you have the right to obtain information about the processing of your data. You therefore have the right to know the purposes of processing, the categories of data concerned, the categories of recipients to whom the data is transferred, the criteria used to determine the retention period, and the rights you can exercise over your data.

 

6.3. Right to rectification

Inaccurate or incomplete personal data may be corrected. It is primarily the User’s responsibility to make the necessary changes in their “user account”, but you may also send us a written request.

 

6.4. Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data in the following circumstances:

  • Your personal data is no longer necessary for the purposes concerned;
  • You withdraw your consent to processing and there is no other legal basis for processing;
  • You have validly exercised your right to object;
  • Your data has been processed unlawfully;
  • Your data must be erased to comply with a legal obligation.

 

La Manda decides at its own discretion whether the above criteria are met.

 

6.5. Right to restriction of processing

In certain circumstances, you have the right to request restriction of the processing of your personal data, particularly if you contest its accuracy, if your data has been processed unlawfully, if the data is needed in legal proceedings, or for the time required by La Manda to verify that you can validly exercise your right to erasure.

 

6.6. Right to object

You also have the right to object to the processing of your personal data at any time. La Manda will stop processing your personal data unless it can demonstrate compelling legitimate grounds for processing that override your right to object.

 

6.7. Right to data portability

You have the right to obtain all personal data you have provided to us in a structured, commonly used and machine-readable format. At your request, this data may be transferred to another provider unless this is technically impossible.

 

6.8. Right to withdraw your consent

You may withdraw your consent to the processing of your personal data at any time. Withdrawal of consent does not affect the validity of processing carried out before the withdrawal.


7. How can I exercise my rights?


To exercise your rights, you must send us a request by registered post addressed to Olivier Pierre or by email to raphael@leffetboeuf.be
We will reply as soon as possible and no later than one (1) month after receiving the request.


8. Right to lodge a complaint


If you are not satisfied with La Manda’s processing of your personal data, you have the right to lodge a complaint with the Commission for the Protection of Privacy, which becomes the Data Protection Authority as of 25 May 2018 ( https://www.privacycommission.be/).